2021.11.11 - VIRTUAL Y HOTFIX UPDATE
Friday Morning Update - 9am Central Time:
A second hotfix was rolled out overnight, completed at approximately 3:30am Central Time. From our perspective the hotfix release was a success, and we performed validation on a select number of sites as part of that validation. The Schedule is working correctly, and live classes (as well as on-demand videos) are accessible again as they should be.
Again, thank you so much for your patience. You can reach out to us at [email protected] if you have any questions.
Update, 12:30pm Central Time:
We completed executing a rollback of last night's hotfix release, because that hotfix caused further issues such as not being able to view on-demand videos or access live classes. Now that the rollback is completed, on-demand videos and live classes will continue to display again, but the original Schedule display issue has returned as well.
An alternative fix for the Schedule display issue is targeted for deploy to Production overnight tonight.
Thank you again for your continued patience.
Original Post - Thursday Morning:
We apologize for the issues with displaying scheduled live class details and the display of on-demand videos in the Virtual Y website following this morning’s hotfix. We are investigating the issues and will provide the necessary fix as soon as possible today.
Thank you so much for your patience. You can reach out to us at [email protected] if you have any questions.